p0k0 Responsible Gaming — Your safety is our priority
Entertainment should never become a problem — p0k0 is always by your side to ensure a safe and enjoyable experience.
Why do we believe in responsible gaming?
p0k0 believes that online betting and casino games should be an enjoyable form of entertainment — not a source of financial stress or mental anxiety. Our commitment to every player in Bangladesh is this: here, you will not only play, you will also stay safe.
Responsible gaming means staying aware of your budget, time and emotions. If gambling is enjoyed as entertainment and kept within clear limits, it is not a problem. But when the urge to play grows or you find yourself repeatedly placing bets to chase losses, it is important to seek help.
At p0k0 we have put in place a number of active tools and policies to help you keep your gaming within control. You can learn about all of them in detail on this page.
Our Protection Tools
Set Deposit Limits
Set your own limit on how much you can deposit per day, per week or per month. Once a limit is set it takes effect immediately — a 24-hour cooldown applies if you wish to increase it.
Time Limits and Reality Checks
You will receive an automatic reminder after a set period — "You have already been playing for one hour." This encourages you to keep track of time and take a break.
Time-Out Feature
Take a time-out for a short break — from 1 day up to 6 weeks. During this period you will not be able to log in to your account, but your balance will remain fully protected.
Self-Exclusion
If you feel gaming is getting out of control, apply for self-exclusion. You can close your account for a minimum of one month or permanently. While active, no promotional communications will be sent to you.
Age Verification and Identity Confirmation
To register at p0k0 you must be 21 years of age or older. Verification of your national ID card or birth certificate is mandatory at registration — no underage person may use this platform.
24/7 Support and Guidance
Our Bengali live chat support is available around the clock for any issue. If you are concerned about a gaming addiction, speak to us directly — we are here to help, not to judge.
Warning Signs of Problematic Gaming
If any of the following apply to you, it is time to seek help.
Financial Warning Signs
You are repeatedly placing bets to recover lost money; you are setting aside betting money before paying bills or debts; you are borrowing money from family or friends to play.
Behavioural Warning Signs
You find it hard to stop playing; you are giving gaming more priority than family or work; you are hiding your gaming activity; you feel restless or irritable when you are not playing.
How to Set Limits?
Activating protection tools on your p0k0 account is very straightforward. Follow the steps below:
Log in to your account
Access your p0k0 account and open the profile menu.
Open "Responsible Gaming" settings
Go to the "Responsible Gaming" option from the profile menu — you will find all the tools in one place there.
Set your preferred limits
Choose what you need — deposit limit, time limit or time-out — and enter the value.
Confirm
Press the confirm button and the limit will take effect immediately, and a confirmation message will be sent to your email.
Get help from support if needed
If you have trouble with the settings or want to apply for self-exclusion, let us know directly via live chat — assistance is available 24/7.
Summary of Current Policies
- Minimum deposit limit ৳300 — on any payment method
- Minimum withdrawal limit ৳800
- Withdrawal processing time: 15 minutes to 2 hours
- Payment methods: bKash, Nagad, Rocket, bank transfer
- For players aged 21 and above only
- All transactions secured with SSL encryption
- No bonus offers are sent during self-exclusion
- 24/7 live chat support in Bengali
- Support email: [email protected]
Protection of Minors
Age Verification is Mandatory
Age and identity are verified when registering at p0k0. No person under the age of 21 is permitted to open an account or deposit funds.
Family Safety
If there are children or teenagers in your home, use password protection on your devices and keep parental controls enabled in the browser. Never share your account password with anyone.
Report Suspicious Access
If you believe a minor has used or is attempting to use your account, notify us immediately at [email protected] or contact us via live chat.
Self-Exclusion — A Courageous Decision
Self-Exclusion means deciding for yourself to stop using the platform for a period of time or permanently. It is not a sign of weakness — it is a courageous and wise step.
When self-exclusion is active at p0k0:
- You will not be able to log in to your account
- No promotional emails or notifications will be sent
- Your balance will remain completely safe
- The support team will assist with any withdrawal
- A cooldown period applies before reactivation at the end of the term
Short-Term Exclusion
1 month to 6 months — ideal for a temporary break from gaming.
Long-Term Exclusion
1 year to permanent — a firm step for lasting change.
To apply for self-exclusion, write to us in live chat or email: [email protected]
Healthy Gaming Tips
Set your budget first
Before you start playing, decide the maximum amount you will spend today. Once that budget is used up, stop playing — do not try to chase lost money.
Set a time limit
Decide on a time limit before each session. Use a clock or alarm. Take regular breaks — playing without stopping reduces your ability to make sound decisions.
Treat it as entertainment
Online gaming is not a source of income — it is a form of entertainment. Winning is a bonus, losing is normal. Consider every bet as the cost of entertainment.
Keep your emotions in check
Gaming should not be used as an escape from stress, sadness or frustration. Do not place bets when you are in a bad mood or have been drinking — your ability to make decisions is reduced.
Let your loved ones know
Tell a family member or trusted friend that you enjoy online gaming. Being open helps keep you accountable and makes it easier to spot early warning signs of a problem.
Do not hesitate to seek help
Seek help before problems grow. Our 24/7 live chat support team will listen to you and help activate the tools you need.
Questions About Responsible Gaming
Enjoy safely —
stay with p0k0
Follow responsible gaming policies and enjoy cricket betting, slots or live casino — all entertainment, worry-free.